To help improve your RMA customer experience, be prepared to submit the following information:
- Product model & serial number(s)
- Invoice / Purchase Order number(s)
- Detailed description(s) of alleged failure mode(s) (if defect is related to return request)
- Reason for return. Please note if product is not under warranty, repair and/or calibration fees will apply.
- Contact information and billing / return shipment address
- Acknowledge the Restocking Fee Policy (not required if returning product for service)
If you have any questions regarding any procedures or for further clarification, please contact our Support Coordinator.
145 -7391 Vantage Way
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