GETTING STARTED

To help improve your RMA customer experience, be prepared to submit the following information:

  • Product model & serial number(s)
  • Invoice / Purchase Order number(s)
  • Detailed description(s) of alleged failure mode(s) (if defect is related to return request)
  • Reason for return. Please note if product is not under warranty, repair and/or calibration fees will apply.
  • Contact information and billing / return shipment address
  • Acknowledge the Restocking Fee Policy (not required if returning product for service)

FULL INSTRUCTIONS

RMA FORM

If you have any questions regarding any procedures or for further clarification, please contact our Support Coordinator.

Contact Information



Address:
145 -7391 Vantage Way
Delta
, BC
V4G 1M3
Canada

Email:


Toll Free:
+1.877.940.8741
Phone:
+1.604.940.8741
Fax:
+1.604.940.8745
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