Critical Environment Technologies Canada Inc. warrants the products we manufacture (excluding sensors, battery packs, batteries, pumps and filters) to be free from defects in materials and workmanship for a period of two years from the date of purchase from our facility.
The sensors have a warranty period of one year on a pro-rated basis from the date of purchase from our facility. If the product should become defective within this warranty period, we will repair or replace it at our discretion.
The warranty covers parts, labour and lowest freight cost for return shipment to customer only. The warranty does not cover freight for shipping product(s) back to our factory, duty/customs taxes or any other costs that may be associated with achieving warranty repair.
The warranty status may be affected if the equipment has not been used, maintained and/or calibrated according to the instructions indicated on our manuals or if it has been abused, damaged, modified or otherwise tampered with in any other way. The equipment is only to be used for the purposes stated herein and in the respective product manuals. Critical Environment Technologies is not liable for auxiliary interfaced equipment or consequential damage.
Due to ongoing research development and product testing, the manufacturer reserves the right to change product specifications without notice. All disseminated information is based on data considered accurate. However, no warranty is expressed of implied regarding the accuracy of this data.
All goods must be shipped to the manufacturer by prepaid freight. All returned goods must be preauthorized by obtaining a Returned Merchandise Authorization (RMA) number. Contact CETCI for a number and information regarding the procedures required for product transport.
Critical Environment Technologies Canada Inc.
#145 - 7391 Vantage Way
Delta, BC CANADA V4G 1M3
1877.940.8741 toll free